We're excited to announce that our Direct Messages feature is getting an upgrade to version 2.0! This enhancement will bring new features to elevate your experience. To ensure a smooth transition, we'll temporarily pause this feature starting on 9/23/2024. Thank you for your understanding - amazing upgrades are on the way! Stay tuned!
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Frequently Asked Questions
Category:
Login Issues
Question:
Page Cannot be Displayed/McAfee Error
Answer:
If you get an error that the page cannot be displayed while logging into the chat system it may be due to an anti-virus program running on your computer.
We have found that McAfee has to have its privacy settings adjusted to login to our chat system because we use an IP address in the URL. The image below shows how to do this.
Simply disable the privacy service and you will be able to login to the chat system.
If you are running another form of anti-virus software you may need to make similar adjustments to the settings of your particular program.
If you would like to send us your payment by mail, we accept money orders, cashier's checks, and personal checks. For safety and tracking purposes, we are unable to accept cash.
To purchase this product by mail, please download the Pay by Mail form below and complete the required information. Mailing instructions are included.
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You are currently using Safari version 9 (2015) or earlier, which will have problems with our players. We will no longer be supporting Safari version 9, please upgrade to Chrome, Edge or FireFox. If you have further questions please see Customer Support.
You are currently using Internet Explorer 11 (2013) or earlier, which will have problems with our players. We will no longer be supporting Explorer 11, please upgrade to Chrome, Edge or FireFox If you have further questions please see Customer Support
